Privacy Policy

At SLSCRAFT, we value the trust you place in us. Whether you’re browsing our collections, placing an order, or connecting with our team, we are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard the information you share with us when using our website.

Information We Collect

When you interact with SLSCRAFT, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Information shared through customer support inquiries

We may also collect certain technical information such as device details, browser type, IP address, and website usage data to help improve your shopping experience.

How We Use Your Information

The information we collect helps us:

• Process and deliver your orders
• Communicate order updates and customer service information
• Respond to your inquiries and requests
• Improve our website, products, and services
• Personalize your shopping experience
• Prevent fraudulent transactions and maintain website security
• Share updates, offers, and promotions (only if you choose to receive them)

Your Privacy Matters

SLSCRAFT does not sell, rent, or trade your personal information to third parties.

Your information is shared only when necessary with trusted service providers such as payment gateways, logistics partners, technology providers, and other business partners who help us operate our website and fulfil orders.

Payment Security

All online payments are processed through secure payment gateways. SLSCRAFT does not store your complete card details, banking information, or payment credentials on its servers.

Cookies

Like most websites, we use cookies and similar technologies to enhance website functionality, remember your preferences, understand customer behaviour, and improve your browsing experience.

You may choose to disable cookies through your browser settings at any time.

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may occasionally send updates about new collections, special offers, and brand news.

You can unsubscribe from these communications at any time by following the unsubscribe instructions included in our emails.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. While no system can guarantee complete security, we continuously work to maintain appropriate safeguards for the information entrusted to us.

Third-Party Links

Our website may contain links to external websites or social media platforms. Once you leave the SLSCRAFT website, we are not responsible for the privacy practices or content of those third-party platforms.

Changes to This Policy

As our business evolves, we may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

SLSCRAFT
Email: info@slscraft.com

Thank you for choosing SLSCRAFT.

Built on trust. Crafted with care.