Shipping Policy

At SLSCRAFT, we know that receiving your order is one of the most exciting parts of the shopping experience. That’s why we take great care in packing and dispatching every order to ensure it reaches you safely and in perfect condition.

Order Processing

All orders are processed within 1–3 business days after successful order confirmation.

Orders placed on weekends, public holidays, or during peak sale periods may require additional processing time. Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp.

Delivery Timelines

We partner with trusted courier services to deliver orders across India and internationally.

Estimated Delivery Timelines

• Metro Cities: 3–5 business days
• Other Cities & Towns: 4–8 business days
• Remote Locations: 7–10 business days

Delivery timelines are estimates and may occasionally vary due to weather conditions, public holidays, operational disruptions, customs clearance, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

From time to time, SLSCRAFT may offer free shipping promotions or special delivery offers, which will be communicated on our website.

Order Tracking

Once your order has been shipped, you will receive tracking information to monitor its journey.

If you experience any difficulty tracking your shipment, our support team will be happy to assist you.

Address Accuracy

Please ensure that all shipping and contact information provided during checkout is accurate and complete.

SLSCRAFT cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect addresses, inaccurate contact details, or recipient unavailability.

Delivery Attempts

Our courier partners may attempt delivery more than once before returning the shipment.

If an order is returned due to unsuccessful delivery attempts, refusal to accept the package, or incorrect address information, additional shipping charges may apply for re-dispatch.

Packaging & Product Safety

Every SLSCRAFT order is carefully packed to protect the product during transit.

If your package appears damaged or tampered with upon delivery, please take photographs and contact us within 24 hours. For shipping-related concerns, we recommend retaining the original packaging until the matter is resolved.

Lost, Damaged, or Missing Packages

If your package arrives damaged, appears tampered with, or contains missing items, please notify us within 24 hours of delivery.

To help us investigate the matter efficiently, we may request:

• Photographs of the package and product
• An unboxing video
• Your order details

Our team will review the information and provide appropriate assistance.

International Shipping

We are pleased to offer international shipping to customers worldwide.

Delivery timelines may vary depending on the destination country, customs clearance procedures, and local courier services. Any applicable customs duties, import taxes, or local charges are the responsibility of the customer unless otherwise specified.

Need Assistance?

If you have any questions regarding your shipment, delivery status, or order tracking, we’re always happy to help.

Email: support@slscraft.com
Phone: +91 XXXXX XXXXX

Thank you for choosing SLSCRAFT.

Beautifully Crafted. Carefully Packed. Delivered with Care.